K. Recent Reforms
i. Mission Karmayogi: |
Example 1: Under Mission Karmayogi, a civil servant working in the health sector will receive role-based training, focusing on understanding the healthcare system, policy implementation, and public health management. This tailored training will help the officer perform their duties more effectively and efficiently, ultimately leading to better healthcare delivery for the citizens. Example 2: Mission Karmayogi also focuses on behavioral change, which is crucial for improving the interactions between civil servants and the public. For instance, a civil servant working in a revenue department will be trained in customer-centric behavior and effective communication skills to better serve citizens visiting the office for tax-related issues. Example 3: One of the key features of Mission Karmayogi is the continuous learning opportunities for civil servants. Suppose an officer from the Ministry of Environment is assigned to work on a new project related to climate change. In that case, they can access relevant courses and resources to enhance their understanding of climate change policies, mitigation strategies, and international negotiations. This continuous learning approach helps civil servants stay updated with the latest knowledge and trends in their respective domains, ultimately leading to better decision-making and policy implementation. |
ii. National Programme for Civil Service Capacity Building |
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